Virtual Assistant

We know how difficult it can be to find someone who is reliable and that you can trust with your business. Our team of trustworthy, hard-working Virtual Assistants have been assembled to assist you in your business.
We will take all of your requirements and match you with a Virtual Assistant who has the skills and availability that best suits your needs.

How do I work with a Virtual Assistant?

A Virtual Assistant works remotely – they rarely step foot in your office! They can do anything task you require, provided they have the information and software (where applicable) available to them online.
Our Virtual Assistants work from 9am – 5pm, and can often be available for urgent projects after hours. Applications like Google Drive, Dropbox, Todoist and Skype mean that you’ll barely notice they’re not there next to you. The tasks will be done on time and how you like them. Also, you only pay for the hours they work and any expenses that we may be incur.

What tasks can a Virtual Assistant help me with?

There are a range of tasks a Virtual Assistant can help with, following is a list of just a few of the things we can do for you.
• manage your email enquiries
• qualify leads
• complete research
• invoice your clients
• document or create your procedures
• send your email newsletters
• manage your projects
• create your presentations
• edit and publish podcasts
• update your website
• keep you organised

What do you need to know?

When you first contact us (whether by phone or email), we’ll ask questions about your business and the tasks you would like us to assist you with. We’ll also ask you to estimate how many hours you think these tasks might take or how long they currently take you.

Do I have to train my Virtual Assistant?

Taking on a Virtual Assistant is like a new employee into your business, so you’ll need to spend some time coaching your Virtual Assistant in how you like your work completed.
This may be as simple as a document with instructions, or a phone or skype conversation. All of our Virtual Assistants have a vast amount of experience and are fast learners, you’ll be surprised how quickly they pick things up. Many of our clients spend about 1 hour on coaching, and then provide ongoing feedback.

We are happy to assist with one-off and ongoing tasks.

Pre-Paid Packages

Our pre-paid options are ideal for anyone on a strict budget. Pay up front for a bundle of hours and use them as you need them. Our Pre-paid Virtual Assistant Packages are valid for 12 months after purchase.

5 hours – $275 inc GST

10 hours – $522.50 inc GST

20 Hours – $990 inc GST

Business Babysitter

Want to take a holiday but don’t want to abandon your clients?
We’re happy to look after your business while you’re away. From replying to emails to answering phone calls, often we can even complete your work for you!

Packages start at $192.50 inc GST per week.
Please let us know what you need and we’ll create a quote just for you.

Urgent Work

Want us to drop everything and move you to the front of the queue? We can do that. We’ll quote for the work and start on it straight away. It’s best if you call us when you have Urgent Work.

Please Note

• Any costs incurred, including telephone calls, line rental or specific stationery costs will be added to your bill unless otherwise arranged.
• Strictly 7-day payment
• GST is applicable to these rates, on most occasions.
• Administration work is defined as something you would reasonably expect any admin assistant to be able to do. For instance, they could update your website text your but wouldn’t be able to complete coding changes.